HVAC Companies
Turn seasonal maintenance into predictable recurring revenue
HVAC demand is seasonal, but customer relationships don't have to be. VELMARAQ reminds past customers about annual tune-ups, filter changes and seasonal check-ups automatically — so your schedule fills up before the busy season hits.
Common challenges
- Annual maintenance plans lapse without anyone noticing
- Seasonal rushes leave no time for manual outreach to past customers
- Inactive customers switch to a competitor after one bad experience or forgotten follow-up
- No visibility into how much repeat revenue maintenance reminders actually generate
Example service types
AC tune-upFurnace inspectionFilter replacementDuct cleaningAnnual maintenance plan renewal
An example reactivation sequence
| Timing | Channel | Purpose |
|---|---|---|
| 45 days before season | Seasonal maintenance reminder | |
| 14 days before due | SMS | Booking nudge |
| On inactivity (180 days) | Win-back check-in |
Fully customizable — this is a starting point, not a fixed template.
Frequently asked questions
Can VELMARAQ handle seasonal campaigns?+
Yes — recurring and date-triggered campaigns can be scheduled around seasonal maintenance windows specific to your climate and service area.
What if a customer's system was serviced by someone else?+
You control due dates and service history — if a customer's info changes, just update their record and the schedule adjusts automatically.